A woman in blue scrubs sits at a desk using a laptop. The room has a calm, professional atmosphere with medical decor and soft lighting.

    Upcoming assignment for Civil Treatment course

    The Civil Treatment course will be assigned in HealthStream on Jan. 19 and provides practical tools for strengthening communication, reinforcing respect, and supporting a legally compliant workplace. Employees will have 45 days to complete the training once it is assigned.

    A nurse in blue scrubs sits at a desk, engaging on the phone while typing on a keyboard. Her expression is focused and attentive, setting a professional tone.

    New helpful numbers webpage for nurses

    When every minute counts, the Helpful Numbers (Badge Buddy) webpage gives nurses quick access to the support contacts they use most, making it easier to resolve IT, password, and equipment issues without slowing down patient care.

    A sticky note reads "Employee Assistance Program" on a wooden desk next to a laptop. Various colorful tabs and a pen suggest organization and support.

    TELUS Health EAP upgrades and phone number change

    The TELUS Health Employee Assistance Program (EAP) is getting an upgrade designed to make it easier and faster to get support when needed. A new phone number now connects callers directly to a master’s-level clinician, eliminating the separate intake step and reducing wait times. Learn what’s changing and how to access TELUS Health EAP resources.

    Red warning symbol with exclamation mark over blue binary code background. The image conveys a sense of digital security alert or error.

    AI and the risks to information security

    Artificial intelligence is becoming part of everyday work, but it also introduces new information security risks. As AI systems handle larger volumes of data, this can create vulnerabilities related to data breaches, unauthorized access, and biased decision-making. UAB Medicine Director of Information Security Craig R. Gray, MA, CISM, CISA, CPT, highlights key AI-related security risks and steps employees can take to protect sensitive information.

AT Services Desk

Need help with legacy Ascension Technology Systems?

(G-Suite, Cerner, Athena, Other Clinical apps, etc.)

Call AT Service Desk
1-877-635-0523
ais.servicedesk@ascension.org

Local extensions for Help Desk for each facility:
Birmingham: 877-635-0523 | 119
Chilton: (205) 939-7778 or 27778
East, Blount, and St. Clair: (205) 838-3177 or 83177

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